Withdrawal from the contract

Customers who are consumers have the right to withdraw from the contract within 14 days without giving any reason.

The deadline to withdraw from the contract expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item.

To exercise the right of withdrawal, you must inform us: COSMETICS LAB Sp. z o.o. with headquarters in Warsaw, ul. Kolejowa 5/7, 01-217 Warsaw, phone: +48 22 378 45 10, email: contact@cosmeticslab.pl about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email).

You can also complete and submit the withdrawal form. If you take advantage of this option, we will send you prompt confirmation of receipt of withdrawal information on a durable medium (e.g. by email).

To meet the deadline to withdraw from the contract, you only need to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Effects of withdrawal from the contract

In the event of withdrawal from this contract, we will refund you all payments received from you, including the costs of delivery (except for additional costs resulting from your chosen delivery method other than the cheapest usual delivery method offered by us), immediately, and in any case not later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. Payment refunds will be made using the same payment methods that you used for the original transaction, unless you have expressly agreed otherwise. In any case, you will not incur any fees in connection with this refund. However, we may withhold reimbursement until we receive the item or until we receive proof of sending it back, whichever occurred first.

The returned product must be delivered complete. In this case, make sure that the product is securely packaged to avoid the risk of damage during transport. Please send or return the item to us immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the 14-day deadline.

You will have to bear the direct cost of returning the item.

You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the thing.

MODEL WITHDRAWAL FROM THE CONTRACT

(this form should be completed and returned only in case of withdrawal from the contract)

_______________________________
Place and date

COSMETICS LAB Sp. z o.o.
with headquarters in Warsaw,
ul. Kolejowa 5/7, 01-217 Warszawa
e-mail: ………………………

I hereby inform you that I am withdrawing from the sales contract for the following goods:

…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
 

Date of receipt of the goods: 

………………………………………………………………………………………………….

Consumer name and surname:

………………………………………………………………………………………………….

Consumer adress:

………………………………………………………………………………………………….

Payment refund for goods please:

Bank account number:……………………………………………………………………….

Or

By postal order to the address:…………………………...…………………………………..  

______________________________

Consumer Date and Signature
(only if the form is sent in paper version)